Pre-Warranty Inspection: Roland DG may refuse activation of the extended warranty if its conditions are not met. Acceptance or rejection will be confirmed within 72 hours of the request. If rejected, any credit-card payment will be refunded by the same method.
From: €47,00 / month
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Roland DG Care Program – Peace of mind for your Dimense DA-640
The Roland DG Care Program is a service designed for Roland DG customers who want an extended warranty after the standard one‑year period. With the Dimense DA-640, your printer becomes a long‑term investment, and this program helps preserve that investment, ensuring optimal performance and efficient workflow.
Repairs and maintenance are carried out by certified Roland technicians, covering all phases of service and enabling fast restoration of product functionality, including replacement of worn or damaged parts (subject to spare part availability). With Roland DG Care for your Dimense DA-640Â you can maintain high uptime and consistent print quality.
Available service packages:
Comfort
Our Comfort contract provides strong protection in case anything goes wrong. Roland DG Connect diagnostics and predictive support monitor your device 24/7, notifying you about firmware and software updates and alerting you to any predicted faults. Twice a year, you receive a self‑maintenance kit with clear instructions. Support tools including chatbot assistance and myRoland case creation are available anytime.
Maintenance
Includes all Comfort features plus 2 preventive maintenance visits per year by a Roland DG technician (every 6 months). Includes all spare parts required for preventive maintenance. Repairs are excluded.
Plus
Includes all Maintenance features plus spare parts and printheads. Ideal for high‑duty production environments using the Dimense DA-640. Full coverage includes printheads, spare parts, travel and labor costs. Also includes a Roland DG Connect professional license.
Ultimate
Includes all Plus features plus access to Roland DG Connect Premium and the VWS1 color matching and fingerprinting device, ensuring predictable color output even for demanding jobs on the Dimense DA-640.
Model:
DA-640
Packages:
COMFORT, MAINTENANCE, PLUS, ULTIMATE
Payment Period:
MONTHLY, YEARLY
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VersaWorks Backup automatically backs up VersaWorks settings and print job data to the cloud, enabling fast recovery, easy reinstallation, and reliable reprinting with the same settings when issues occur.
Sales and Cost Analysis is a Roland DG Connect add-on that tracks real ink and media usage to calculate true job costs, revenue, and profit—helping print businesses price accurately and improve profitability.
Roland DG Connect Storage 5GB expands your cloud capacity for PrintAutoMate and VersaWorks backups, providing secure storage for print data, settings, and workflow files.
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