Pre-Warranty Inspection: Roland DG may refuse activation of the extended warranty if its conditions are not met. Acceptance or rejection will be confirmed within 72 hours of the request. If rejected, any credit-card payment will be refunded by the same method.
From: €49,00 / month
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Roland DG Care Program – Peace of mind for your TrueVIS AP-640
The Roland DG Care Program is a service designed for Roland DG customers who want an extended warranty after the standard one‑year period. With the TrueVIS AP-640, your printer becomes a long‑term investment, and this program helps preserve that investment, ensuring optimal performance and efficient workflow.
Repairs and maintenance are carried out by certified Roland technicians, covering all phases of service and enabling fast restoration of product functionality, including replacement of worn or damaged parts (subject to spare part availability). With Roland DG Care for your TrueVIS AP-640, you can maintain high uptime and consistent print quality.
Available service packages:
Comfort
Our Comfort contract provides strong protection in case anything goes wrong. Roland DG Connect diagnostics and predictive support monitor your device 24/7, notifying you about firmware and software updates and alerting you to any predicted faults. Twice a year, you receive a self‑maintenance kit with clear instructions. Support tools including chatbot assistance and myRoland case creation are available anytime.
Maintenance
Includes all Comfort features plus 2 preventive maintenance visits per year by a Roland DG technician (every 6 months). Includes all spare parts required for preventive maintenance. Repairs are excluded.
Plus
Includes all Maintenance features plus spare parts and printheads. Ideal for high‑duty production environments using the TrueVIS AP-640. Full coverage includes printheads, spare parts, travel and labor costs. Also includes a Roland DG Connect professional license.
Ultimate
Includes all Plus features plus access to Roland DG Connect Premium and the VWS1 color matching and fingerprinting device, ensuring predictable color output even for demanding jobs on the TrueVIS AP-640.
Model:
AP-640
Packages:
COMFORT, MAINTENANCE, PLUS, ULTIMATE
Payment Period:
MONTHLY, YEARLY
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PrintAutoMate is a cloud-based print workflow service that automates jig mapping, job assignment, and continuous printing, ideal for high-volume UV object printing and multi-SKU production.
Remote Monitoring and Control provides real-time visibility and remote operation of multiple Roland DG printers from any browser. Monitor ink levels, temperatures, and machine status, and perform remote functions like power control and cleaning.
Pre-Warranty Inspection: Roland DG may refuse activation of the extended warranty if its conditions are not met. Acceptance or rejection will be confirmed within 72 hours of the request. If rejected, any credit-card payment will be refunded by the same method.
From: €42,00 / month
Log in to your account to add this product to your cart.
Sales and Cost Analysis is a Roland DG Connect add-on that tracks real ink and media usage to calculate true job costs, revenue, and profit—helping print businesses price accurately and improve profitability.
Roland DG Connect Multi-User provides centralized visibility across multiple accounts, allowing businesses to monitor devices from different sites, branches, or…
Roland DG Connect Multi-User provides centralized visibility across multiple accounts, allowing businesses to monitor devices from different sites, branches, or teams within a single dashboard. Designed for multi-location operations, it delivers secure, role-based access to device status, ink usage, maintenance data, and business insights, without the need for multiple logins.
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